1. Information We Collect
We collect information you provide directly to us, such as when you:
- Create an account or submit a consultation request
- Fill out our travel application forms
- Contact us for support
- Make a payment for our services
Personal Information includes:
- Name, email address, phone number
- Passport and travel document information
- Payment information (processed securely by our payment partners)
- Travel preferences and consultation details
2. How We Use Your Information
We use the information we collect to:
- Provide our travel consulting services
- Process your consultation requests
- Communicate with you about your services
- Send you important updates about your consultation
- Improve our services and website
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- With your explicit consent
- To comply with legal requirements
- To protect our rights and safety
- With trusted service providers who assist us in operating our website and conducting our business (under strict confidentiality agreements)
4. Data Security
We implement appropriate security measures to protect your personal information:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security audits and updates
- Limited access to personal information
- Secure payment processing through trusted partners
5. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce our agreements
Typically, we retain consultation data for 3 years after service completion, unless a longer retention period is required by law.
6. Your Rights (GDPR)
Under GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Portability: Receive your data in a structured format
- Objection: Object to processing of your data
- Restriction: Request limitation of processing
To exercise these rights, contact us at support@visatouzbekistan.uz
7. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Improve website functionality
- Analyze website usage
- Provide personalized content
You can control cookie settings through your browser preferences.
8. Third-Party Services
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Payment Processors: We use Stripe, PayPal, and Skrill for payment processing. These companies have their own privacy policies governing the use of your payment information.
9. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this privacy policy, please contact us:
- Email: support@visatouzbekistan.uz
- Website: https://visatouzbekistan.uz/
- Company: KNN GROUP LTD
- Registration: Companies House 15208258
